Versand
Shipping Policy
We ship all orders with DHL.
Orders are usually processed and shipped within 3–5 business days after your order has been placed. Once your order has been shipped, you will receive a confirmation email with tracking information.
Please note that delivery times may vary depending on the destination and DHL’s delivery schedule.
Shipping costs
Shipping costs are calculated at checkout and may vary depending on your location and order.
Lost packages
If your package appears to be lost during shipping, please contact us at hi@iamlen.art.
We will investigate the shipment with DHL. If the package is confirmed as lost, we will either:
- send a replacement item, if the product is still available;
- or issue a refund if the product is sold out or no longer available.